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Pre-Sale Support

Inside Sales/Pre-Sale Product Support, Ordering, Product Feedback

Email: Contact Pre-Sale Support

Service Technical Support

If you are a homeowner, please contact a local HVAC contractor for assistance. Homeowners who call or email will be instructed to contact a local contractor.

We provide technical support for HVAC service technicians only

Call: 877-874-7378 follow prompts 1,4
Email: Contact Service Technical Support

Parts

If you are a homeowner, please contact a local HVAC contractor for assistance.

For all J-series water source heat pumps parts identification and ordering, please Contact Customer Service.

For legacy Skymark products built in Ajax, ON, all parts identification and ordering is now performed through Source 1.

If you are a Source 1 distributor and need assistance, please call 800-536-6112.

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